State Farm® Insurance Agent Hayes McDowell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Nearen
April 1, 2026
"Cannot thank this branch enough and my agent. Kassie saved me hundreds of dollars on my families insurance premiums each month that we desperately needed. Absolutely seamless most pain free process. Highly recommend working with this agent!!"
"Thank you so much for your kind words!"
Karen Alcoe
April 1, 2026
"Thankful for Kassie and all her hard work!"
"Thank you for your thoughtful review! Kassie truly appreciates your recognition, and we're grateful to have her on our team working hard for you!"
Anthony Powell
March 31, 2026
"Haven't had to contact you but it's nice to know your there"
"Thanks Anthony!"
Haili Conn
March 30, 2026
"Kassie was a huge help for my insurance needs. Anytime that a change needs to be made for my policy or payment details updated, she promptly address the issue and helps resolve it. Being insured is a breeze when it comes to working with the agents at Hayes McDowell office."
"Thank you for your kind words! We're so glad Kassie and our team could make managing your insurance easy and stress-free. We're always here to help whenever you need us!"
Ugly Betty's Rider
March 30, 2026
"Went from a life time Hardcore USAA member to now becoming State Farm believer. Im now paying less for the same coverages! Thank you Jake for everything!"
"Thank you for trusting us and making the switch! We're thrilled to hear you're saving money while getting the coverage you need. It’s been a pleasure working with you!"
Marie Barefoot
March 26, 2026
"Friendly and affordable!"
"Thank you for the wonderful review! We're glad you found our service friendly and affordable. We're here whenever you need us!"
Paddy Bennett
March 10, 2026
"All I had to do was make a phone call and they did the rest. It was very easy. And they beat several others with their prices."
"Thank you for the review, Paddy! Glad we could make the process quick and easy and help you get a great price. We appreciate you choosing our office and are always here if you need anything."
Kairee Weirick
February 27, 2026
"Fast service. Customer service representative reached out to me directly initiated contact and provided personalized service to lower my current car insurance bill with a different provider. Saved me $20 a month. Over $200 annually."
"Thank you for your kind words! We're glad we could help you save on your car insurance and provide personalized service. If you ever need anything else, don’t hesitate to reach out!"
Krystal Headley
February 18, 2026
"Connor was amazing helped with all my needs! Would recommend this whole office to anyone"
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our State Farm agency. We're here to help anytime you need us!"
Darius Gillespie
February 16, 2026
"Connor was really nice guy who was very helpful. I look forward to continuing to work with him."
"Thank you so much for your 5-star review! If you ever need assistance or have questions, please don’t hesitate to reach out. "
Melody Powell
February 6, 2026
"Always helpful, been with this company almost a decade. They are very responsive and kind."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brandi Scott
February 6, 2026
"Holly is a great agent, she was able to answer all the questions I had and explained everything thoroughly! Glad I picked this office to help with insurance!"
"Thank you for taking the time to leave us a review. We appreciate your business! "
Henry Massenburg
January 30, 2026
"Great customer service and knowledgeable on what was needed to solve mine issue."
"Thanks Henry!"
Mr & Mrs Bradshaw
January 28, 2026
"Connor was very helpful, quick, and diligent. Would recommend to anyone who needs an insurance plan with kindness."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Trish C
January 12, 2026
"They're always very responsive when I have questions and even proactively reached out to make sure I wanted to renew my policy at the current address before it auto-renewed."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nancy Downes
December 14, 2025
"Never received policy only empty file unable to open. Wasn't sent to property of coverage"
"I'm not sure why you couldn't open the email attachment. We're happy to try sending it again. A copy was also mailed to you. "
Robin Penny
December 11, 2025
"I spoke with Jake to get a quote to switch my insurance in October 2025. I liked the quote and approved the quote and asked what date I needed to give my insurance company as my end date with them. The date he gave me is the one I gave my previous company. Imagine my surprise when I get a letter from the DMV that I have a lapse in insurance and my tags will be revoked as of 12/11/25. I immediately called the next day to find out what was going on. I was given the run around from the beginning. Needless to say my tags are now revoked because of Hayes McDowell State Farm. I will be switching companies as soon as they get my tag situation straightened out. I wish I had never heard of them or Jake from State Farm. Jake has not reached out to me once to apologize for HIS mistake. TERRIBLE COMANY!!!!!!!!!! 😡😡😡😡😡😡😡"
"Nancy, we sincerely apologize for the clerical error on your application. Please know that we submitted the necessary corrections within 30 minutes of your call and followed up multiple times, including notifying you the very next day that the issue was resolved, and the DMV had been informed. At no point were your tags suspended. Though you have the ability to leave inaccurate Google reviews, yelling and using offensive language toward our team is unacceptable and will not be tolerated. All it would have taken was a courteous phone call to bring the matter to our attention so we could promptly address it. We are all human, and mistakes happen—but respect is non-negotiable. We wish you the best of luck with your next insurance provider."
Amy
December 10, 2025
"Friendly, informative."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Ashley High
December 2, 2025
"Conner & State Farm has been the best they got me a great rate I’d choose them 1,000 more times!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Ashley Highsmith
December 2, 2025
"Conner along with State Farm got the job done I’m very pleased with the outcome would choose Sate Farm a 1,000 times!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Daniel De Leon
November 21, 2025
"Have rental insurance and car insurance with Hayes State Farm, customer service is top tier, and prices are fair."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Sarah Bruton
November 20, 2025
"I worked with Jake Goodson to get updated quotes on home and auto. I switched from a major company because Jake was able to reduce my homeowners by almost a $1000 a year. He answered all my questions and walked me through the policies offering suggestions about the coverage amounts. Solid customer service from start to finish!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Alure Stephens
November 18, 2025
"Conner, helped me fast and efficiently with my renters insurance. He was very welcoming and explained everything to a T!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Erinn Tuck
November 6, 2025
"I work with Connor Matthews directly. He is always professional, expedient and always provides the information that I need. He is very patient with all of my questions. I couldn't ask for a better agent!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
diego vasquez sanchez
November 3, 2025
"Thank you Avner Clark, for making this fast and easy and for helping me avoid time at the DMV."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "